Will you actually show up?
We text a day ahead and again the morning of. If we’re late or have to move, we say so. We’re new, and we won’t pretend otherwise.
Questions people ask
Seventeen, in four groups.
The year, this month marked
1 / 4
Booking
5 questions
What if it rains?
We move the visit to the next dry day. The price doesn’t change.
Why a Tennessee phone number?
It’s a mobile number. We’re in Port Allen.
Do you serve my ZIP?
Use the checker on the service area page. Edge areas are “ask first.”
Can I get a quote for a bigger job?
Yes. A quote is no charge and no obligation, for addresses in our service area. Jobs over a package cap get quoted in writing first.
2 / 4
Money
4 questions
Is the price final?
Yes, inside the cap. Over it, we quote in writing first.
Do I sign a contract?
No long-term contract. Plans are month to month and renew each month until you cancel.
How do I cancel a plan?
In the customer portal, by email to help@danlandscape.com, or by phone at (731) 222-9629. It ends when the month you’ve paid for ends.
Why am I paying in winter?
Because the year’s cost is spread over 12 equal payments. Mowing runs March through November. In December through February we do leaf cleanups instead, one for the every-other-week plan and two (December and February) for the weekly plans.
3 / 4
Work
5 questions
Do you haul the debris?
Yes, up to the loads listed on each cleanup. Past that, it’s a quote.
Are you licensed and insured?
We don’t make claims we can’t show you. Ask us what’s in place for your job.
Do you spray weeds or fertilize?
No chemical applications of any kind.
What is crape murder?
Topping crape myrtles. We thin them, we don’t top them, and only the ones under 12 ft.
Can you do hurricane cleanup?
Light debris, yes, up to the loads on the cleanup package. Storm damage, downed trees and big piles go to a quote, and we may say no.
4 / 4
Yard
3 questions
St. Augustine or centipede?
St. Augustine takes some shade and is the common choice around here, but it needs regular water and chinch bugs can hit it in summer. Centipede is lower input, doesn’t like heavy fertilizer, and handles shade less well. Source: LSU AgCenter.
When can you lay sod?
March through September works well. Orders between December and February are scheduled for spring.
What do I do before you come?
Clear toys and hoses, unlock gates, and secure pets.